Beacon’s number one objective on the SeaPort-e MAC is to ensure that our performance meets and exceeds our customers’ requirements. We have designed a Quality Assurance Plan (QAP) with that end in mind, based on lessons learned and best practices on our other large program support contracts and MACs. Our staff will use proven management policies and documented quality control procedures that ensure contract compliance, mitigate risk, and detect and correct deficiencies.

Beacon is an experienced contractor with a strong understanding of acceptance standards and inspection procedures, are we are accustomed to tracking and reporting requirements, activities, and outcomes. QA will be an integral part of every task order through the entire performance period. Our SeaPort-e PM will be the lead in implementing the Beacon Team QAP.

The objectives of our SeaPort-e QAP are as follows:

• Establish the requirements and standards
• Involve all staff in quality monitoring
• Integrate quality control processes in all applicable tasks
• Quickly detect existing or anticipate potential deficiencies
• Resolve problems through active management participation
• Continuously analyze past performance and implement systemic improvements

The QAP we propose is designed to meet the challenges of performing in a DOD program support environment. We achieve quality of services and deliverables at the contract level primarily through procedural processes, where personnel assigned at the task level assure that the services and deliverables conform to contract requirements. We achieve quality work through staff competence, training, supervision, and accurate definition of requirements. The end products and services must be error-free, validated, and produced in consonance with time and budget considerations, integrating cost savings initiatives whenever possible. We will clearly define the responsibility and authority of personnel performing quality functions. Beacon’s QA approach begins with a plan, then encourages exceptional individual performance by staff through training and incentive programs. The key elements that allow us to maintain maximum Quality Assurance are the same for management and staff:

• Understand the requirements of the Task Order
• Understand the established quality standards for the requirements
• Monitor performance through established methods and channels
• Correct deficiencies
• Improve performance proactively